Please contact us first before you want return. Our Email: info@restorevisionherbs.com
ORDER CHANGES OR CANCELLATIONS
Please note that once an order has been placed, it cannot be edited or canceled. Orders are processed immediately to ensure fast delivery.
RETURNS
Returns are accepted within 30 days of purchase. We only offer a full refund or exchange for unopened merchandise. (Please note that shipping charges are not refundable.).
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We will only accept returns if they are in a saleable condition with unbroken seals and packaging.
To complete your return, we require the original receipt or proof of purchase.
Shipping costs are non-refundable and you will be responsible for these costs on your return.
PARTIAL REFUNDS (if applicable)
There are certain situations where only partial refunds are granted:
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
– Any item with obvious signs of use.
If you are shipping an item over $45, you should use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.